1. What information do we collect and what do we do with it?
There are three types of information we collect from you:
i) information you give us;
ii) information we automatically collect from your use of the Service;
iii) third-party information
When you enroll as a student or subscriber (“learner”) on our site or related courses, as part of the enrolling process, we collect the personal information you give us such as your name and email address.
To use certain features of the Service (such as enrolling to a course), we may require you to provide certain financial information (like your bank account or credit card information) to facilitate the processing of payments. The financial data is managed by an independent external party. The external party satisfies the legal requirements to offer and execute online payment services for individuals.
Email marketing: we may send you emails about our site and related course(s), registration, course content, your course progress or other updates. We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion.
2. Information collected from the third parties
Arkki International may collect information, including personal information, that others provide of you when they use the Service or obtain information from other sources and combine that with information we collect through the Service. We do not control or respond for how the third parties providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.
If you link, connect, or login to our Service with a third-party service (Google, Facebook and others), the third-party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.
If you log in to our Service using sign-in services ("SN Service") such as Facebook Connect, these services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name, email address, and resume to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
We may collect and record information through the SN Service in accordance with the policies and terms of that SN Service. The information we collect when you connect your user account to an SN Service may include: (1) your name, (2) your SN Service user identification number and/or user name, (3) locale, city, state and country, (4) sex, (5) birth date, (6) email address, (7) profile picture or its URL, and (8) the SN Service user identification numbers for your friends that are also connected to our Service. If you want us to delete the data we receive from Facebook please contact us at [email protected] or by mailing us at: Kalevankatu 31 A 14, 00100 Helsinki, Finland.
Other sources. To the extent permitted by applicable law, we may receive additional information about you, such as demographic data from third-party service providers and/or partners, and may combine it with other information we have of you. We may receive information about you and your activities on and off the Service through partnerships.
3. Information we automatically collect from your use of the Service
When using the service, we automatically collect information, including personal information, about the services you use and how you use them. The information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Service.
Information of your usage. We collect information about your use of the Service such as the pages or content you view.
Log data and information of your device. We automatically collect log data and device information when you access and use the Service, even if you have not joined the Service or logged in. That information includes, among other things: details about how you've used the Service (including if you clicked on third party links), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you've viewed or engaged with before or after using the Service.
Geo-location information. When you use certain features of the Service, we may collect information about your location as determined through data such as your IP address or mobile device's GPS to offer you better user experience.
4. How we use your personal information to improve advertising and marketing of the Service
We may send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences and social media advertising through platforms such as Facebook or Google.
Personalize, measure, and improve our advertising.
Administer referral programs, rewards, surveys, contests, or other promotional activities or events sponsored or managed by Arkki International or its third-party partners.
Conduct profiling on your characteristics and preferences (based on the information you provide to us, your interactions with the Service, information obtained from third parties, and your search and course enrollment history) to send you promotional messages, marketing, advertising and other information that we think may be of interest to you.
We will process your personal information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest.
We reserve the right to use and disclose the collected, non-personal data for purposes of behaviourally targeted advertising by us or our partners and contractors.
If you wish to "opt out" of targeted advertising, please contact us at email@example.com or mailing us at: Kalevankatu 31 A 14, 00100 Helsinki, Finland.
Please note that if you choose to "opt out" it does not mean that you will no longer receive advertising. It just means that the advertising you see displayed will not be customized to you and your interests and may be less relevant to you.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Our course and site is hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allow us to sell our product/services to you.
Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.
If you make a purchase on our site, we use a third party payment processor such as Stripe or Paypal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.
For more insight, you may also want to read Thinkific’s Terms of Service here https://www.thinkific.com/resources/privacy-policy/ or Privacy Statement here https://www.thinkific.com/resources/terms-of-service/ .
8. Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you click on links on our course site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.
Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.
We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
12. Deleting cookies
You can withdraw the consent that you have given to Partners for placing cookies anytime by re-installing your browser in a way that your browser will not accept certain cookies anymore. It's possible to delete cookies via your browser. Please note that when you delete cookies, some parts of the Website may not function as good as they should.
13. Web Analysis Tools
We may use web analysis tools that are built into the Arkki International website to measure and collect anonymous session information.
We use analytical information for supporting business analysis and operations, business intelligence, product development, improving products and services, personalizing content, providing advertising, and making recommendations. We do not link the information we store within the analytics software to any Personal Information you submit within our Services.
14. Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.
15. Disclosure and Transfer of Personal Data
We may use third parties to collect and process personal data on our behalf and in accordance with our instructions. Arkki International is not liable for the acts and omissions of these third parties, except as provided by mandatory law.
16. Data Retention and Correctness
Some data may be further retained if necessary to resolve disputes, enforce Arkki International user agreements, and comply with technical and legal requirements and constraints related to the security, integrity and operation of Services.
Please note that we do not verify the correctness of personal data. If your personal information changes, or if you no longer desire our service, you may correct, update, or delete inaccuracies by making the change within your account settings or by contacting us at [email protected]
If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Customers have the following rights:
At every desired moment, you can request access, rectification or erasure of your personal data. In addition to this, you may in certain cases also have the right of restriction of processing concerning your personal data, the right to object to processing as well as the right to data portability. When you object to our use of your personal data, we will discontinue any further processing activity until research about your objection is done.
Arkki International makes good faith efforts to enable you to review, update or correct your personal data in Arkki International's possession. We will need sufficient information from you to establish your identity and to verify your access request, and also to assist us in handling your request.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us by email [email protected] or by mail at Kalevankatu 31 A 14, 00100 Helsinki, Finland.